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Reepham & Aylsham Medical Practice



Did you know that not all appointments are 10 minutes? they can vary from 5 minutes to 60 minutes.


Have you recently not attended an appointment? Every appointment that is missed is valuable time that could be used to treat other patients who need medical attention.




What should I do if I need to cancel or amend my appointment?  


You can contact the surgery by telephone between 8am - 6:30pm, you can also use online services to cancel or amend the appointment.



What we do to remind you of your appointment


We offer an SMS messaging service, we send text message reminders to you the day before your appointment, if you have not updated your records recently with your mobile number please let reception know. We also courtesy call everybody who does not receive an SMS.




Did not attend figures for November 2017


The number of patients that failed to keep their appointments at the surgery in November equates to  36 hours.


70 patients failed to attend at Aylsham Surgery which equates to 15 hours of lost time.


92 patients failed to attend at Reepham Surgery which equates to 21 hours.


To help reduce the amount of time wasted please remember to cancel your appointment if you no longer need it.





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