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Reepham & Aylsham Medical Practice

Closure for Bank Holiday

Reepham & Aylsham Medical Practice Closure


We would like to inform you that Reepham & Aylsham surgeries will be closed for Bank Holiday on:


 Monday 7th May, 2018


Prescriptions and Medications

We ask you to order any medication in good time (allow 48 hours) and collect any repeat medication before we close.


Urgent Medical Attention While We Are Closed

Please phone 111. Calls to the NHS 111 service are free from both landlines and mobiles.


Non Urgent Attention While We Are Closed

Please telephone the surgery on Tuesday 8th May as usual.


Alternatively you can phone or visit:



Rouen House, Rouen Road, NORWICH, NR1 1RB  

Telephone Number: 01603 677500

Healthwatch Norfolk - GP Services

For those who book a place please contact Assistant Practice Manager, Jeanette Stursburg using the email provided: jeanette.stursberg@nhs.net

Talk to Us - A guide for parents and carers






Talk to Us - A guide for young people




NHS Health Check



What is an NHS Health Check?


The NHS Health Check is a health check-up for adults in England aged 40-74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.


How do I get an NHS Health Check?


If you are between the age of 40-74 you are eligable for an NHS Health Check every 5 years. You can contact the surgery to book an appointment.



To find out more information about the NHS Health Check please click the following link: NHS Health Check Information and NHS Health Check Leaflet


You can also watch the video below.



North Norfolk Diabetes UK Group



Come and meet other people who know what it's like to live with Diabetes. Have a drink and a chat; you may be surprised at what you might learn from our group members and various speakers.


Meetings are held at the Cromer Methodist Church Hall (corner of Holt and Hall Roads) NR27 9DT on the 4th Thursday monthly (except January, February and December) at 7:30pm.


2018 Meeting Programme


22nd March: A.G.M. & Lotte Shaw - Co-Op Estate Planning


26th April: Maggie Heels MA(Hons) RGN Diabetes Facilitator


24th May: Andy Dodds - Chairman of The Norwich and District Diabetes Youth Group


28th June: Philip Smith - Experiences with the R.N.L.I.


26th July: Nick Howsam Mchs, Msc, BSc(Hons) Dip FHID - Podiatrist and Forensic Podiatrist


23rd August: Norman Lamb - Liberal Democrat MP for North Norfolk


27th September: Sally Watson - Diabetes Facilitator (Norfolk & Norwich University Hospital)


25th October: Alirae Bunkle - Diabetes Specialist Nurse (Q.E.H Kings Lynn)


22nd November: Julie Widdowson - Diabetes Educator & Practitioner 


Programme details are subject to change at short notice due to availability. Details can can be checked on the groups website www.north-norfolk.diabetesukgroup.org


For further information contact Jackie & David on 01692 405492 or at diabetes.uk@hotmail.co.uk

More GP Appointments Released


Over the next three months we are working with NHS England to offer extra GP appointments. This is because we know that there are times you want to be able to see a GP at short notice. We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don't need emergency treatment.


The extra appointments are bookable on the day by ringing the surgery on the usual telephone number.


If you haven't yet signed up for GP Online Services simply visit reception with a form of photo ID, we can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on NHS Choices.


If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.

Enhanced Summary Care Record




If you would like to ehnance your summary care record please speak to our reception team.


Why you need an Enhanced Summary Care Record


Most people in England have a basic NHS Summary Care Record which contains key health information about you, however additional information can be added that could be important to your treatment. This is called an Enhanced Summary Care Record.


This means that if you have to call an ambulance, contact 111, the Out of Hours service or go to hospital anywhere in England, they will be able to access vital health information about you, which could help them treat you more quickly and effectively.


Having an Enhanced Summary Care Record means you don't have to remember all the details of your past care.


It is quick, secure and safe for health staff to access your Enhanced Summary Care Record. Access to this information could make a real difference to your care as clinicians will have all the information they need.


If you would like more information on this visit our Enhanced Summary Care Records tab.


Self Care Campaign





A campaign is being launched by the five CCGs in Norfolk and Waveney to encourage patients to self-care and not to ask their doctor for everyday medicines.


The change comes after figures showed the local NHS spent £5.7m last year on remedies for minor conditions such as diarrhoea and indigestion, as well as medicines such as paracetamol.


To read more about the campaign please click here. 




Self Care Campaign



What is self care?


The self care forums definition of self care is: "the actions that individuals take for themselves, on behalf of and with others in order to develop, protect, maintain and improve their health, wellbeing or wellness."


Why is self care good for people?


In many cases people can take care of their minor ailments, reducing the number of GP consultations and enabling GPs to focus on caring for higher risk patients, such as those with comorbidities, the very young and elderly, managing long-term conditions and providing new services. Self care empowers people with the confidence and information to look after themselves when they can, and visit the GP when necessary. 





For more information and support on self care please watch the video below and/or visit http://www.selfcareforum.org/.




Norfolk's Cancer Charity



From Wednesday 1st November a new telephone support line from Big C will be open, for anyone affected by cancer.


By calling the freephone number you will be able to talk over any concerns or questions that you may have about cancer, for example:


What can I do after treatment?


What's the best ways to support my loved ones with cancer?


Where can we all get support?


The service will be in operation Monday to Friday 9:30am to 4:30pm and on Wednesdays and Fridays 6pm until 7:30pm.


Need to talk about cancer? call the free telephone support line: 0800 092 7640


You can also visit the website for more support and information: http://www.big-c.co.uk/




Friends and Family Feedback


Visit our Friends and Family Feedback tab to complete a small questionnaire on whether you would recommend our services to family and friends.


Online Patient Records Access


Have you got access to the internet?


If so did you know we offer the facility to view areas of you record online. This includes a summary of information relating to medications, allergies and adverse reactions. As well as viewing this information you can also request and order repeat prescriptions, book, cancel and amend appointments. To register for online services please see a receptionist at the surgery, you will be required to provide a form of identification.



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