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Reepham & Aylsham Medical Practice

 

 

111 Service - Out of hours  

 

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.     

 

Call 111 if:  

 

You need medical help fast but it's not a 999 emergency.

You think you need to go to A&E or need another NHS urgent care service.

You don't know who to call or you don't have a GP to call.

You need health information or reassurance about what to do next.  

 

 

FOR IMMEDIATE, LIFE-THREATENING EMERGENCIES, CALL 999       

 

 

How does it work?  

 

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an Out of Hours Doctor a  Walk in Centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.    

 

111 is free from landline and mobile phones and can be accessed 24 hours a day, 7 days a week, 365 days a year. If calling from outside Norfolk 01603 269891 is the prefered number to use. 

 

If you require any further information, visit NHS Choices.

 

Out-of-hours medicines

 

 

If you have a prescription

 

If you already have a prescription and urgently need the medicine you should be able to get your medicine from any pharmacy as long as they have your medication in stock. Use the NHS pharmacy service search to find nearby pharmacies and their opening hours.     

 

If you'd like to speak to someone first, call NHS 111 free of charge on your mobile or landline. The person you speak to will be able to locate an out-of-hours pharmacy or other NHS service in your area.    

 

You can also visit a local walk-in centre, use the NHS walk-in centre service search to find your nearest centre. These can sometimes dispense medicines after a consultation.

 

If it's a real emergency and you've tried all of the above unsuccessfully, you should visit an accident and emergency unit. Use the service search to find your nearest accident and emergency (A&E) unit         

 

If you don't have a prescription

 

If you run out of prescription medicine and don't have a prescription with you, you should be able to get an emergency supply from a pharmacy without a prescription.

 

It's a good idea to take an old prescription or the medicine's packaging with you, if you have it.

 

If you don't need a prescription

 

If you need a non-prescription medicine, such as paracetamol or an antacid, and you can't find an open pharmacy, supermarkets, newsagents and petrol stations may stock a basic range of over-the-counter medicines. They also often have longer opening hours than high-street pharmacies.

 

 

 

 

 


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