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Reepham & Aylsham Medical Practice

111 Service - Out of hours  


You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.     


Call 111 if:  

 ·You need medical help fast but it's not a 999 emergency.

·You think you need to go to A&E or need another NHS urgent care service.

·You don't know who to call or you don't have a GP to call.

·You need health information or reassurance about what to do next.  









How does it work?  


The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an Out of Hours Doctor a  Walk in Centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.    


111 is free from landline and mobile phones and can be accessed 24 hours a day, 7 days a week, 365 days a year. If calling from outside Norfolk 01603 269891 is the prefered number to use. 


If you require any further information, pick up a leaflet from the surgery.                    












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