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Reepham & Aylsham Medical Practice
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Repeat Prescriptions


A repeat prescription is normally given when you have a stable condition and the doctor expects your medication to remain the same for several months. Your medication will normally be issued for 28 days. We realise that there may be times when you are going away and need to order earlier than usual or you may need more than 28 days medication. If you are travelling abroad we will be able to issue up to  3 months medication. Please speak to the dispenser about this and we will try to help. You may notice that your medication is listed by generic name rather than brand name with some exceptions: HRT, oral contraceptives, injections, lithium and slow release medication. Please ask your doctor or dispenser if you have any queries about this.


How to order a repeat prescription


You may do this by completing your current repeat request slip (the right hand side of the prescription form) and then posting it in the box provided at the surgery, or by telephoning or by using our online ordering facility - see below.


Please allow two working days for your prescription to be processed.


Please only ask for those items that you really need.


Please be aware of the date on the repeat slip for your ‘medication review’ and enquire whether your doctor wishes to see you. We are changing most annual medication reviews to fit in with the month or your birth. This makes them easier to remember. Please book you review around your birthday.


Please always take your repeat request slip on any hospital visit you may make.


Collecting your medication


If you live within a mile of the surgery your prescription will be forwarded to the local chemist who will dispense it for you. If you prefer, you may collect the prescription from the surgery and take it to a chemist of your choice. If you live further than a radial mile you are classed as a 'dispensing patient’ and your medication will be dispensed by us.


If you are exempt from prescription payment please bring proof of this when collecting your medication.


Dispensing patients please give 48 hrs notice to allow us to get your medicine ready (This does not include Bank Holidays & weekends).


Ordering Online


Lots of patients are enjoying using our online facility to order their prescriptions. If you have a SystmOnline account please click on the image below to login. If you do not yet have an account, but would like one please contact the surgery to set an account up. You will need to bring Photo ID and a Utility Bill with your name address on to setup your SystmOnline account . Once your ID has been checked by a receptionist your user name & password will be issused. Please wait 24 hours before using the service.






Prescription exemptions


The NHS Prescription Exemption Checking Service (PECS) clearly state that it is the responsibility of the patient, not the dispensary or pharmacy, to check that they are eligible for free prescriptions.


To check your eligibility, please read the following document.


Free NHS Prescriptions - Entitlement and Proof







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