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Reepham & Aylsham Medical Practice
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Zero Tolerance


The practice takes it very seriously if a member of staff is treated in an abusive or violent way.


Any form of violence against staff is unacceptable. Aggressive, violent, abusive or threatening behaviour will not be tolerated.


The practice supports the government's 'Zero Tolerance' campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services a mutual respect between all the staff and patients has to be in place. At Reepham & Aylsham Medical Practice all of our staff aim to be polite, helpful, and sensitive to all patients' individual needs and circumstances. 


However, aggressive behaviour, be it violent or abusive, will not be tolerated and may result in your being removed from the practice list, and, in extreme cases, the Police being contacted. 


Respect us, we are here to help!




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