Doctors
Dr Penny Ayling
GP Partner
M.A. (Oxon), MBBS (London) 1997
Dr Philip Ager
GP Partner
M.A. (Oxon), MBBS (London) 2007
Dr Victoria Talboys
GP Partner
MBBS 2019, MRCGP
Dr Emma Brandon
Salaried GP
MBBS 2008, MRCGP
Dr Simon May
Locum GP
MBBS 1991,
Trainee Placements
From time to time there will be Foundation Year 2 (FY2) Doctors working with the surgery for a 4 month period. A FY2 is a qualified doctor spending time in general practice, whilst gaining higher qualifications.
Our surgery is also committed to supporting a diverse skill mix of clinical staff which includes Physician Associates and Medical students e.g. Paramedics and nurses who are each mentored and supported by our clinical team.
- Patients are informed if the medical students are in attendance.
- If you do not want a student to be present, please tell the clinician.
Nursing Team
Emma Chamberlain
Nurse Lead & Prescriber
Julie Oliver
Nurse Practitioner
Katherine Daniels
Nurse Practitioner
Deborah Mann
Nurse Practitioner
Mary Brooks
Nurse Practitioner
Advanced Nurse Practitioners are educated at Masters Level in clinical practice and have been assessed as competent in using their expert clinical knowledge and skills across multiple areas of general practice.
They have the freedom and authority to act, making autonomous decisions in the assessment, diagnosis, medicines prescribing and treatment of patients.
Charlene Haynes
Practice Nurse
Joanne Booth
Practice Nurse
Emily Gorbould
Practice Nurse
Sheryl Hardingham
Practice Nurse
Sally Peachment
Healthcare Assistant
Gemma Gray
Healthcare Assistant
Jessica More
Phlebotomist / Trainee Healthcare Assistant
Sue Cripps
Phlebotomist
Our practice nurses provide essential clinical services such as long term condition management and support, contraception and sexual health, immunisations, screening, complex wound care, minor injuries, and travel health.
Our Health Care Assistants support our practices nurses and also conduct NHS health checks, ECGs, simple wound care, injections and health promotion.
Our Phlebotomists are hospital level trained to perform blood test services.
Management Team
Wendy Dicks
Practice Manager
Jeanette Stursberg
Assistant Practice Manager
Kate Gibbons
Operations Manager
Management Support Team
Jane Coles
Finance
Jan Wright
Compliance Manager
Clinical Care Co-Ordinator
Lucy Wright
Clinical Care Co-Ordinator
Our clinical care co-ordinator helps patients with complex or long term conditions navigate the healthcare system, acting as a central point of contact to coordinate their care and support across various health and social care services. They also work closely as part of the multi-disciplinary team to address individual needs and encourage active involvement in patients own health and wellbeing.
Medical Secretaries
Tracey Yardley
Medical secretary
Donna Tooke
Medical secretary
Rachel Crampton
Medical secretary
Our medical secretaries work with our GPs, advanced nurse practitioners to make efficient referrals and provide administrative support to patients.
Administration Team
Kim Brown
Administration Team Lead
Amie Daniels
Administrator
Daisy Brooks
Administrator
Izzy Chandler
Administrator
Anna-Lee Arthurton
Administrator
AnnMarie Hall
Administrator
Shannon Lennox
Administrator
Hayley Hewitt
Administrator
Vikki Kirk
Administrator
Our administration team are well trained to signpost and guide patients to the correct doctor, nurse or other clinical specialist we have working in the practice. It is essential that patients work with the medical receptionist so that they are provided with the right care from the right person at the right time.
Pharmacy Team
John Higgins
Pharmacist
Nico Pili
Primary Care Network (PCN) Pharmacist
Libby Ashton
Pharmacy Technician
Jo Cossey
Pharmacy Technician
Our pharmacists are highly qualified in medicine management and have the freedom and authority to make autonomous prescribing decisions. Patients will be signposted to our Pharmacists for almost all medicine related queries and medication reviews. Appointments with our pharmacists are often longer than a GP and therefore better at providing the time needed to support patients individually with their medicines.
Pharmacy Technician
Our Pharmacy Technicians are qualified in patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. They can carry out medicine optimisation, some medication reviews e.g., asthma and depression and answer queries relating to effective medicine use.
Dispensary Team
Tina Nicholls
Dispensary Team Lead
Chloe Clarke
Dispenser
Hollie Jex
Dispenser
Mandi Burgess
Dispenser
Laura Shingles
Admin & Dispensary Clerk
Our dispensers are qualified and trained to provide prescription and dispensing services to eligible patients. They are more than happy to deal with queries relating to ordering, supply and collection. Our dispensary team are not able to answer specific medication queries, these should be directed to our pharmacy team.
Primary Care Network Team
Ryan Hopkins
First Contact Physiotherapists
Harry Hey
First Contact Physiotherapists
The first contact physiotherapist (FCP) service allows patients contacting their GP surgeries with musculoskeletal pain to be seen quickly by a specialist musculoskeletal physiotherapist. They will be able to quickly assess, diagnose and provide information on appropriate individualised rehabilitation and management.
Benefits to patients are:
– Quick access to expert physiotherapy assessment, diagnosis, treatment and advice.
– Prevention of short-term problems becoming long-term conditions.
– Improved patient experience.
– A shorter pathway, so patients have fewer appointments to attend.
– Opportunities to gain lifestyle/physical activity advice.
You can self refer yourself via the following link: Refer Yourself – NoW MSK
Alternatively you can phone 01493 809977. The physiotherapy team hold clinics at both Reepham & Aylsham surgeries. To make an appointment please contact us.
Tom Brown
Mental Health Practitioner
Nicole Fitzgerald
Emergency Recovery Worker (MIND)
Alison Bilton Hill
Social Prescriber
Our mental health practitioner supports adults whose needs cannot be met by local talking therapies (self-refer here), but who may not need care from secondary mental health services.
Our MIND practitioner supports patients aged 14 and over, who need support with their mental health, who are ill, lonely, isolated, or who have complex social needs which affect their wellbeing. MIND recovery workers are not counsellors, nor are they trained mental health professionals however, they do work alongside and across our whole team.
We have our own Social Prescriber who can identify unmet needs, especially for the frail and vulnerable, those at risk of hospital admission, loss of independence or those coming toward the end of their lives spending time getting to know patients and their carers, and referring patients to appropriate VCS (voluntary, community and social enterprise) services. Tom, Nicole and Alison all hold clinics at both Reepham & Aylsham surgeries. To make an appointment please contact us.