We are taking part in the North Norfolk Wide Signposting campaign. This should ensure that you as a patient get the right service, at the right time, with the right person.

Please watch the short video below for more information to see if another service is more suitable for you, before making an appointment with the Practice.

If you need an appointment please visit our Consulting Room or Treatment Room to make an appointment.

We operate an appointment system for all clinician surgeries.

Login to book your appointment

Extended Access

The surgery offers extended opening hours in the evening on different days of the week from 18:30-8:00 and on Saturdays. You may be asked to go one of our PCN practices.

Automated telephone system booking, cancelling and amending of appointments

Please use our automated telephone system for booking, cancelling and amending appointments. This is operational 24 hours/7 days a week.

Online Appointment Booking and Cancelling

We now offer appointment booking and cancellation via SystmOnline, our online services which can also be used 24 hours/7days a week.

In order to take advantage of this service, you will need to setup a SystmOnline account.

To register for our online services you will need to complete our Register For Online Services form and our team will contact you to confirm your identity and provide login details.

Non-urgent advice: Please note

Online bookings are for appointments with doctors or to book blood tests only.

Urgent Calls and Emergencies

In a medical emergency dial 999.

However, if you do contact the surgery, please tell the receptionist quickly and clearly that the matter is urgent. She will take the details and pass the message to the doctor either in the surgery or by mobile phone if he/she is on visit.

It is possible that you may be referred to a member of the practice nursing team.

Please remember that there is not always a doctor or nurse in the building at all times.

Cancelling Appointments

If you need to cancel an appointment, please let us know at the earliest opportunity so we can give this to somebody else. Appointments cancelled at the last minute or where patients do not attend have a significant impact on appointment availability.

They can vary from 5 minutes to 60 minutes.

Every appointment that is missed is valuable time that could be used to treat other patients who need medical attention.

What Should I do if I Need to Cancel or Amend my Appointment?

Please cancel your appointment by using our automated telephone system or by online. Alternatively, you can contact the surgery between 08:00-18:30.