Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

PATCHS, our new online consultation tool

Contact us online!

We have listened to our patients and our staff regarding making our online consultation system accessible and simple to use. We are pleased to announce that we are launching a new online tool called PATCHS which will replace our previous provision week commencing 6th March.

The new online consultation service offers a secure, confidential, simple, and flexible way for patients and carers to contact their GP practice – it will not replace face to face appointments or our telephone services. This is an improved way for you to contact us through our website.

Contact my GP practice > continue with PATCHS > Create an account

The new system will allow you to easily submit a clinical or non-clinical query direct to our staff and can be used by our registered patients, or by carers on their behalf.

To request repeat prescriptions, you should continue to follow the current process we have in place.

Please note:

  • Each patient will need to create an account if wanting to use online consultations
  • This will not be replacing any other contact method in place – all phonelines will remain the same


Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results

How to register for Online Services

If you have not used our online services before you will need to register via NHS App.


You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

What the NHS App does

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
  • check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
  • view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
Quote / Testimonial:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information go to

Get Started

Get the app

Non-urgent advice: Having Problems?

Download the NHS App

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at